Privacy Policy

At Agencia Tecnológica Floppai, we take the privacy of our clients and visitors very seriously. This Privacy Policy describes how we collect, use, and protect the personal information you provide to us through our website https://floppai.com/.

1. Information about the Data Controller

In accordance with current regulations, we hereby inform you of the details of the data controller responsible for processing your data:

  • Website Owner: Agencia Tecnológica Floppai
  • Corporate Name: FLOPPAI TECH GROUP, SOCIEDAD LIMITADA (Group Capita Regis)
  • Tax Identification Number (NIF): B-65448094
  • Registered Office / Address: Calle Girona 6, 08020 Barcelona, España.
  • Contact Email: info@floppai.com

2. Data We Collect and Purpose

Unlike other platforms, we minimize data collection on our website. We only process the data that you voluntarily provide to us:

A. Contact Form

  • Data collected: First name, last name, and email address.
  • Purpose: To respond to your request for information, send you quotes for our services (Ecommerce, App, CRM, Cloud, AI), or manage the initial business relationship.
  • Lawful basis: Your express consent by ticking the acceptance box before submitting the form.

B. Browsing Data (Cookies)

  • Data collected: IP address and browsing behavior.
  • Purpose: Statistical analysis of traffic to improve the agency’s performance.
  • External service: We use Google Analytics.

3. Recipients of Your Data

Your personal data will not be transferred to third parties for commercial purposes. However, for our website to function, we rely on technology providers who act as “Data Processors”:

  1. Hosting: Our website is hosted on servers owned by Piensa Solutions (a Spanish company that guarantees GDPR compliance within the EU).
  2. Web Analytics: Google Analytics (Google LLC). Although it is a US-based company, the data processing is carried out under the security and privacy frameworks approved by the European Commission (Data Privacy Framework).
  3. Content Management System (CMS): The website is developed in WordPress, using standard security measures to protect the database.

4. Data Retention

The data provided through the contact form will be retained for as long as:

  • They are necessary to resolve your inquiry or manage the requested quote.
  • You do not request their erasure.
  • There is a legal obligation to retain them (in the event that the inquiry leads to a commercial contract).

5. Your Rights (ARCO-POL)

As the data subject, you have full control over your data. You may exercise the following rights by sending an email to info@floppai.com with the subject line “Data Protection”:

  • Access: To know what data we hold about you.
  • Rectification: To correct inaccurate data.
  • Erasure (Right to be Forgotten): To request that we delete your data from our database.
  • Objection: To request that we do not process your data for a specific purpose.
  • Portability: To receive your data in a digital format to transfer them to another company.

6. Security and Confidentiality

As a technology agency, we apply high security standards:

  • SSL Encryption: The website has an HTTPS certificate, which means that data traveling from your browser to our server is encrypted.
  • WordPress Security: We apply security updates and plugins to prevent unauthorized access.

7. Special Note on AI and Cloud Services

Although Agencia Tecnológica Floppai offers Artificial Intelligence and Cloud services, this website is purely informative. We do not use the data from the contact form to train AI models, nor do we process them using third-party tools without a prior service contract signed by both parties.